On January/18/2023 between 13:00 UTC to 15:00 UTC us-west CDP Control plane was in degraded state causing Environment creation failures. The teams were notified about this incident immediately. On investigation the team found that one of the services responsible for FreeIPA management was suffering from resource starvation. Indeed this service was configured to be highly available however the cascaded impact caused more service instances to fail. This eventually led to failures of new environment creation although the existing environments were working fine.
As a mitigation item the team is working on adding additional alerts to monitor this situation and also increase the resources available for this service in an automated manner.