Update - Current Status: Our teams have identified the source of the issue. We are working on developing and implementing a solution to restore the service’s. We will have another update towards the end of business today.

Customer Experience: During this time cluster upgrades for CML, CDE and CDF are impacted

Feb 29, 2024 - 15:07 UTC
Identified - The fix is currently being validated.
Feb 29, 2024 - 08:44 UTC
Investigating - We are currently working on a fix for cluster upgrade failures that have been observed in the Control Plane regions. Please hold upgrading clusters for CML, CDE and CDF in any of the Control Plane regions till further update is made available.
Feb 29, 2024 - 08:43 UTC
Cloudera Data Platform (US) Degraded Performance
90 days ago
99.98 % uptime
Today
CDP Management Console ? Operational
90 days ago
100.0 % uptime
Today
Cloudera Observability ? Operational
90 days ago
99.97 % uptime
Today
CDP IAM ? Operational
90 days ago
100.0 % uptime
Today
DataFlow ? Degraded Performance
90 days ago
99.97 % uptime
Today
Data Engineering ? Degraded Performance
90 days ago
99.97 % uptime
Today
Data Warehouse ? Operational
90 days ago
99.97 % uptime
Today
Operational Database ? Operational
90 days ago
99.97 % uptime
Today
Machine Learning ? Degraded Performance
90 days ago
99.97 % uptime
Today
Data Hub ? Operational
90 days ago
99.97 % uptime
Today
Data Catalog ? Operational
90 days ago
99.97 % uptime
Today
Replication Manager ? Operational
90 days ago
99.96 % uptime
Today
Cloudera SSO Operational
90 days ago
100.0 % uptime
Today
Cloudera Data Platform (AP) Degraded Performance
90 days ago
99.99 % uptime
Today
CDP IAM Operational
90 days ago
100.0 % uptime
Today
CDP Management Console Operational
90 days ago
100.0 % uptime
Today
DataFlow ? Degraded Performance
90 days ago
99.98 % uptime
Today
Data Engineering ? Degraded Performance
90 days ago
100.0 % uptime
Today
Data Warehouse ? Operational
90 days ago
100.0 % uptime
Today
Operational Database ? Operational
90 days ago
100.0 % uptime
Today
Machine Learning ? Degraded Performance
90 days ago
100.0 % uptime
Today
Data Hub ? Operational
90 days ago
100.0 % uptime
Today
Data Catalog ? Operational
90 days ago
100.0 % uptime
Today
Replication Manager ? Operational
90 days ago
99.98 % uptime
Today
Cloudera Observability ? Operational
90 days ago
100.0 % uptime
Today
Cloudera Data Platform (EU) Degraded Performance
90 days ago
99.76 % uptime
Today
CDP IAM Operational
90 days ago
100.0 % uptime
Today
CDP Management Console Operational
90 days ago
100.0 % uptime
Today
DataFlow ? Degraded Performance
90 days ago
99.35 % uptime
Today
Data Engineering ? Degraded Performance
90 days ago
99.37 % uptime
Today
Data Warehouse ? Operational
90 days ago
99.37 % uptime
Today
Operational Database ? Operational
90 days ago
100.0 % uptime
Today
Machine Learning ? Degraded Performance
90 days ago
99.37 % uptime
Today
Data Hub ? Operational
90 days ago
100.0 % uptime
Today
Data Catalog ? Operational
90 days ago
100.0 % uptime
Today
Replication Manager ? Operational
90 days ago
99.98 % uptime
Today
Cloudera Observability ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Feb 29, 2024

Unresolved incident: CML/CDE/CDF cluster upgrade.

Feb 28, 2024
Resolved - Current Status: Our teams have confirmed that the solution implemented has addressed the issue. If you continue to experience issues please raise a support case with us.
A root cause analysis (RCA) will be published within seven business days.

Feb 28, 15:09 UTC
Update - We have made additional progress in isolating the issue today. Please expect further updates by tomorrow
Feb 27, 18:13 UTC
Update - Current Status : We are continuing to work on isolating the issue. Please expect further updates by tomorrow.
Feb 26, 23:00 UTC
Investigating - Current Status:
Existing workloads should be working as expected. Only new deployments of private CML/CDW/CDF/CDE experiences are failing in EU Control Plane region.

This is currently being investigated, we expect to have further updates towards the End of Business today.

Feb 26, 17:50 UTC
Feb 27, 2024
Feb 26, 2024
Feb 25, 2024

No incidents reported.

Feb 24, 2024

No incidents reported.

Feb 23, 2024

No incidents reported.

Feb 22, 2024
Postmortem - Read details
Feb 28, 10:33 UTC
Resolved - Current Status: Our teams have confirmed that the solution implemented has addressed the issue. If you continue to experience issues please raise a support case with us.

A root cause analysis (RCA) will be published within seven business days.

Feb 22, 03:51 UTC
Investigating - Current Status: We are currently investigating a https://archive.cloudera.com/ where in Customers who are trying to pull workload artifacts like CDH, CFM and CM would be impacted and also all workload upgrades are impacted. We will have an update within 60 mins.
Incident Start time: 12:30 AM UTC February, 2024.

Feb 22, 03:35 UTC
Feb 21, 2024

No incidents reported.

Feb 20, 2024

No incidents reported.

Feb 19, 2024

No incidents reported.

Feb 18, 2024

No incidents reported.

Feb 17, 2024

No incidents reported.

Feb 16, 2024

No incidents reported.

Feb 15, 2024

No incidents reported.