Resolved -
Current Status: Our teams have successfully deployed a fix for the issue and confirmed that the issue has been resolved. If you are still experiencing issues or have any questions please raise a support case with us.
A root cause analysis (RCA) will be published within seven business days.
Customer Experience: During this window customers may experience issues logging into the console and potential slowness accessing some services.
Mar 4, 00:40 UTC
Monitoring -
Current Status: Our teams have successfully identified the source of the issue and have implemented a solution, which is currently under monitoring. Should you continue to experience issues logging into the console, we kindly request that you submit a support case to us for further assistance. We will keep you updated once we confirm that the issue is resolved on our end.
Customer Experience: During this window customers may experience issues logging into the console and potential slowness accessing some services.
Mar 4, 00:27 UTC
Update -
Current Status: Our teams are actively working on a permanent solution to fully restore the service. Please expect another update in 60 mins.
Customer Experience: During this window customers may experience issues logging into the console and potential slowness accessing the experiences.
Mar 3, 23:26 UTC
Identified -
Current Status: Our teams have identified the source of the issue and have partially restored the services. We continue to work on a restoring the service and will have another update in the next 60mins.
Customer Experience: During this window customers may experience issues logging into the console and potential slowness accessing the experiences.
Incident Start time: 19:58 UTC March 3rd, 2025
Mar 3, 22:12 UTC