On March 12, 2025, intermittent service disruptions were experienced due to an expired certificate served by an endpoint. Despite an automated successful certificate renewal, staggered pod restarts resulted in inconsistencies, with older ingress controller pods serving the expired certificate alongside a recently updated pod. This discrepancy led to intermittent user errors.
Resolution was achieved through a systematic restart of all affected components, ensuring uniform application of the renewed certificate and restoring service consistency. We have also implemented measures to prevent similar occurrences.
We sincerely apologize for any inconvenience this service disruption may have caused. We are committed to maintaining the highest standards of service reliability and appreciate your understanding.