{
  "page": {
    "id": "kw8sx4b5g26z",
    "name": "Cloudera",
    "url": "https://status.cloudera.com"
  },
  "status": {
    "indicator": "none",
    "description": "All Systems Operational"
  },
  "components": [{"status":"operational","name":"Cloudera Control Plane (AP)","created_at":"2021-11-15T06:50:14.897Z","updated_at":"2025-10-24T18:19:02.538Z","position":1,"description":null,"showcase":false,"start_date":null,"id":"1mdlbt1yvbyb","group_id":null,"page_id":"kw8sx4b5g26z","components":["tnd2k2s7p9tn","rmdk3wlfhn70","cymytfc91n37","rxc61np3vwh4","qgffyllflc7g","mnfcf3bdm0p3","c98z79km8hxh","smxfxz1s8k3z","85g4tffkmvkn","6tm50197c3mw","2drnmw9fq12d"]},{"status":"operational","name":"Cloudera Control Plane (EU)","created_at":"2021-11-15T06:52:21.118Z","updated_at":"2025-10-24T18:19:05.380Z","position":2,"description":null,"showcase":false,"start_date":null,"id":"f0xjdzbz29zf","group_id":null,"page_id":"kw8sx4b5g26z","components":["hqsdzwnssgfg","rcznrgbd7mzf","ncr4w8jzj0xk","0m61w0c9tt6x","51ztfp129lb0","3qj8phqgzvzk","4khqfw605sbd","2mz8gm9wrr3s","my6qjsvw079c","3hhdkqxh803m","ykzjpdkbmx2w"]},{"status":"operational","name":"Cloudera Control Plane (US)","created_at":"2020-01-21T16:34:14.625Z","updated_at":"2025-10-24T18:19:05.391Z","position":3,"description":null,"showcase":false,"start_date":null,"id":"bgrtkp9dpdq3","group_id":null,"page_id":"kw8sx4b5g26z","components":["ktm70c3mjqc6","z5v6xq4p7jzx","bx0s3h1wljb4","h6p90gm4z752","33m35s4857jd","pwn1wqhnw04p","83xtw2yw6847","8kx28hv05djs","v77tbfmhm801","k4pg4206rnz8","bl1fzkxyk886"]},{"status":"operational","name":"Cloudera Control Plane (GovCloud US)","created_at":"2025-10-21T15:44:03.180Z","updated_at":"2025-10-24T18:17:16.726Z","position":4,"description":null,"showcase":false,"start_date":null,"id":"8rx29sgtfd6m","group_id":null,"page_id":"kw8sx4b5g26z","components":["sq06v42q98dz","wbzh48yxdyc7","kdzypl66hs67"]},{"status":"operational","name":"Cloudera SSO","created_at":"2020-04-20T19:24:09.759Z","updated_at":"2025-10-21T15:35:53.491Z","position":5,"description":null,"showcase":true,"start_date":null,"id":"t568kk6j9lp1","group_id":null,"page_id":"kw8sx4b5g26z"}],
  "incidents": [{"name":"Cloudera Management Console not accessible in US Control Plane","status":"resolved","created_at":"2026-09-03T23:18:07.714Z","updated_at":"2026-09-17T18:28:33.264Z","monitoring_at":null,"resolved_at":"2026-09-04T02:47:17.907Z","impact":"minor","shortlink":"https://stspg.io/jzl2h2lmr01s","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":"minor","scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-09-03T23:18:07.706Z","reminder_intervals":null,"id":"d3t1c3d1qvmf","page_id":"kw8sx4b5g26z","incident_updates":[{"status":"resolved","body":"Current Status: Our teams have successfully implemented a solution to resolve the issue. Our teams are currently monitoring the solution and will provide another update once confirmed.\n\nCustomer Experience: Customer may have observed an Error message: \"no healthy upstream\" while accessing Cloudera Management Console.\nIf you are still experiencing issues or have any questions, please raise a support case with us. A Root Cause Analysis (RCA) will be published within seven business days.","created_at":"2026-09-04T02:47:17.907Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-04T02:47:17.907Z","display_at":"2026-09-04T02:47:17.907Z","deliver_notifications":true,"tweet_id":null,"id":"05bp2hb71x88","incident_id":"d3t1c3d1qvmf","custom_tweet":null,"affected_components":[{"code":"ktm70c3mjqc6","name":"Cloudera Control Plane (US) - Cloudera Management Console","old_status":"degraded_performance","new_status":"operational"}]},{"status":"investigating","body":"Current Status: Our teams are actively investigating the root cause of the issue. We expect to provide another update within 90 minutes.","created_at":"2026-09-04T00:55:03.205Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-04T00:55:03.205Z","display_at":"2026-09-04T00:55:03.205Z","deliver_notifications":true,"tweet_id":null,"id":"bb125ttnwx5m","incident_id":"d3t1c3d1qvmf","custom_tweet":null,"affected_components":[{"code":"ktm70c3mjqc6","name":"Cloudera Control Plane (US) - Cloudera Management Console","old_status":"partial_outage","new_status":"degraded_performance"}]},{"status":"investigating","body":"We are continuing to investigate this issue.","created_at":"2026-09-03T23:18:47.599Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-03T23:18:47.599Z","display_at":"2026-09-03T23:18:47.599Z","deliver_notifications":true,"tweet_id":null,"id":"lj8907vg0fpy","incident_id":"d3t1c3d1qvmf","custom_tweet":null,"affected_components":[{"code":"ktm70c3mjqc6","name":"Cloudera Control Plane (US) - Cloudera Management Console","old_status":"partial_outage","new_status":"partial_outage"}]},{"status":"investigating","body":"We are currently investigating a potential issue accessing the Cloudera Management Console. An update will be provided within 90 minutes.\n\nCustomer Experience: Customer may observe Error message: \"no healthy upstream\" while accessing Cloudera Management Console.","created_at":"2026-09-03T23:18:07.776Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-03T23:18:07.776Z","display_at":"2026-09-03T23:18:07.776Z","deliver_notifications":true,"tweet_id":null,"id":"9lk6f46k0mh1","incident_id":"d3t1c3d1qvmf","custom_tweet":null,"affected_components":[{"code":"ktm70c3mjqc6","name":"Cloudera Control Plane (US) - Cloudera Management Console","old_status":"operational","new_status":"partial_outage"}]}],"postmortem_body":"Between 22:22 UTC on September 3, 2026, and 02:20 UTC on September 4, 2026, customers attempting to access the Cloudera Management Console in the US Control Plane experienced connectivity errors and service degradation.\n\nRoot Cause: The incident was caused by an upstream Cloud Service Provider experiencing increased API error rates in the region. This disruption affected our internal security token validation layer, preventing dependent platform management services from authenticating. \n\nExisting data processing workloads running within customer environments continued to run without interruption throughout the event.\n\nResolution: Our engineering teams performed a rolling restart of the security token infrastructure to clear stale session states and restore authentication. Full access to the Cloudera Management Console was restored, and all control plane services were confirmed to be operating normally. We have enhanced our automated recovery mechanisms and threshold alerting to prevent similar upstream dependencies from causing extended recovery windows in the future.\n\n‌\n\nWe sincerely apologise for any inconvenience this service disruption may have caused. We appreciate your patience as we worked to restore service functionality.","postmortem_body_last_updated_at":"2026-09-17T18:28:33.245Z","postmortem_ignored":false,"postmortem_published_at":"2026-09-17T18:28:33.245Z","postmortem_notified_subscribers":true,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Cloudera Management Console","created_at":"2019-09-04T23:45:04.955Z","updated_at":"2026-09-04T02:47:17.866Z","position":1,"description":"Cloudera Data Platform Management Console","showcase":true,"start_date":null,"id":"ktm70c3mjqc6","page_id":"kw8sx4b5g26z","group_id":"bgrtkp9dpdq3"}]},{"name":"Intermittent Performance Issues - US Control Plane","status":"resolved","created_at":"2026-05-11T10:00:00.000Z","updated_at":"2026-05-22T19:35:43.119Z","monitoring_at":null,"resolved_at":"2026-05-11T10:00:00.000Z","impact":"none","shortlink":"https://stspg.io/6t0hy3kcj8g0","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-05-11T18:12:43.603Z","reminder_intervals":null,"id":"1qp8pwy3k30n","page_id":"kw8sx4b5g26z","incident_updates":[{"status":"resolved","body":"Our teams have identified a potential performance issue on our US control plane. Our teams have successfully deployed a fix to address the issue.\n\nIf you are still experiencing issues or have any questions, please raise a support case with us.\n\nA Root Cause Analysis (RCA) will be published within seven business days.","created_at":"2026-05-11T18:12:43.652Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-05-11T18:12:43.652Z","display_at":"2026-05-11T10:00:00.000Z","deliver_notifications":false,"tweet_id":null,"id":"p4q62m84lq17","incident_id":"1qp8pwy3k30n","custom_tweet":null,"affected_components":null}],"postmortem_body":"On March 10, 2026, between 15:23 UTC to 17:09 UTC, users may have experienced intermittent connectivity issues accessing the workloads in the Cloudera Management Console of the US region.\n\nThis disruption was traced to the termination of jumpgate-proxy pods, which entered an OOMKilled status after memory utilization exceeded configured limits. This, in turn, impacted connectivity between the control plane and the workloads within the Cloudera Management Console.\n\nService consistency was restored by increasing the memory limits and replica counts for the jumpgate-proxy deployment.\n\nTo prevent recurrence, we will implement alerting mechanisms for jumpgate pod memory utilization and pod states \\(such as CrashLoopBackoff or OOMKilled events\\). This will enable us to proactively detect and mitigate memory pressure before it impacts service availability. We will implement autoscaling to autoheal and respond to increased load.\n\nWe sincerely apologise for any inconvenience this service disruption may have caused. We appreciate your patience as we worked to restore service functionality.","postmortem_body_last_updated_at":"2026-05-22T19:35:43.103Z","postmortem_ignored":false,"postmortem_published_at":"2026-05-22T19:35:43.103Z","postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[]},{"name":"Intermittent Management Console Access Issues Across US, EU, and AP Regions","status":"resolved","created_at":"2026-03-10T20:00:00.000Z","updated_at":"2026-03-18T22:08:38.400Z","monitoring_at":null,"resolved_at":"2026-03-10T20:00:00.000Z","impact":"minor","shortlink":"https://stspg.io/2f2l4x28khkx","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":"minor","scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-03-18T22:03:21.957Z","reminder_intervals":null,"id":"5198bpz0w5bv","page_id":"kw8sx4b5g26z","incident_updates":[{"status":"resolved","body":"Summary: On March 10, 2026, starting at around 19:56 UTC we experienced intermittent connectivity issues with the Cloudera Management Console and API across our US, EU, and AP regions.\n\nA root cause analysis (RCA) will be published within seven business days.\n\nImpact: Access to the administrative UI and API was affected; however, no data workloads or running environments were interrupted.","created_at":"2026-03-18T22:03:22.013Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-03-18T22:03:22.013Z","display_at":"2026-03-10T20:00:00.000Z","deliver_notifications":false,"tweet_id":null,"id":"zwkftb5lmwqj","incident_id":"5198bpz0w5bv","custom_tweet":null,"affected_components":null}],"postmortem_body":"On March 10, 2026, around 19:56 UTC users may have started experiencing intermittent timeouts accessing the Cloudera Management Console across the US, EU, and AP regions. \n\nThis disruption was traced to an internal service certificate expiration where, despite a successful renewal initiation, a misalignment in the deployment sequence prevented the updated credentials from propagating to the active service mesh. The impact was strictly limited to administrative console and API access; all existing data workloads and running environments continued to operate without interruption. \n\nService consistency was restored by regenerating and manually applying the certificates across all affected clusters. To prevent recurrence, we have audited all regional clusters and are transitioning to an automated lifecycle for mesh-level certificates. \n\nWe sincerely apologize for any inconvenience this service disruption may have caused. We are addressing monitoring gaps to detect these issues before they impact you, our customers. We appreciate your patience as we worked to restore service functionality.","postmortem_body_last_updated_at":"2026-03-18T22:08:38.383Z","postmortem_ignored":false,"postmortem_published_at":"2026-03-18T22:08:38.383Z","postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[]},{"name":"Scheduled Maintenance Notification: EU - Cloudera Control Plane : Saturday, October 18, 2025 05:00 - 05:30 UTC","status":"completed","created_at":"2025-10-03T13:45:15.613Z","updated_at":"2025-10-18T05:30:21.364Z","monitoring_at":null,"resolved_at":"2025-10-18T05:30:21.347Z","impact":"maintenance","shortlink":"https://stspg.io/czcwwbfxvc6m","scheduled_for":"2025-10-18T05:00:00.000Z","scheduled_until":"2025-10-18T05:30:00.000Z","scheduled_remind_prior":true,"scheduled_reminded_at":"2025-10-18T04:00:32.334Z","impact_override":null,"scheduled_auto_in_progress":true,"scheduled_auto_completed":true,"metadata":{},"started_at":"2025-10-03T13:45:15.592Z","reminder_intervals":null,"id":"5c83tvmtxwy5","page_id":"kw8sx4b5g26z","incident_updates":[{"status":"completed","body":"The scheduled maintenance has been completed.","created_at":"2025-10-18T05:30:21.347Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-10-18T05:30:21.347Z","display_at":"2025-10-18T05:30:21.347Z","deliver_notifications":true,"tweet_id":null,"id":"zbwq1rv3zty2","incident_id":"5c83tvmtxwy5","custom_tweet":null,"affected_components":[{"code":"hqsdzwnssgfg","name":"Cloudera Data Platform (EU) - CDP Management Console","old_status":"under_maintenance","new_status":"operational"},{"code":"rcznrgbd7mzf","name":"Cloudera Data Platform (EU) - CDP IAM","old_status":"under_maintenance","new_status":"operational"},{"code":"ncr4w8jzj0xk","name":"Cloudera Data Platform (EU) - DataFlow","old_status":"under_maintenance","new_status":"operational"},{"code":"0m61w0c9tt6x","name":"Cloudera Data Platform (EU) - Data Engineering","old_status":"under_maintenance","new_status":"operational"},{"code":"51ztfp129lb0","name":"Cloudera Data Platform (EU) - Data Warehouse","old_status":"under_maintenance","new_status":"operational"},{"code":"3qj8phqgzvzk","name":"Cloudera Data Platform (EU) - Operational Database","old_status":"under_maintenance","new_status":"operational"},{"code":"4khqfw605sbd","name":"Cloudera Data Platform (EU) - Machine Learning","old_status":"under_maintenance","new_status":"operational"},{"code":"2mz8gm9wrr3s","name":"Cloudera Data Platform (EU) - Data Hub","old_status":"under_maintenance","new_status":"operational"},{"code":"my6qjsvw079c","name":"Cloudera Data Platform (EU) - Data Catalog","old_status":"under_maintenance","new_status":"operational"},{"code":"3hhdkqxh803m","name":"Cloudera Data Platform (EU) - Replication Manager","old_status":"under_maintenance","new_status":"operational"},{"code":"ykzjpdkbmx2w","name":"Cloudera Data Platform (EU) - Cloudera Observability","old_status":"under_maintenance","new_status":"operational"}]},{"status":"in_progress","body":"Scheduled maintenance is currently in progress. We will provide updates as necessary.","created_at":"2025-10-18T05:01:30.272Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-10-18T05:01:30.272Z","display_at":"2025-10-18T05:01:30.272Z","deliver_notifications":true,"tweet_id":null,"id":"3lkbx4bff47j","incident_id":"5c83tvmtxwy5","custom_tweet":null,"affected_components":[{"code":"hqsdzwnssgfg","name":"Cloudera Data Platform (EU) - CDP Management Console","old_status":"operational","new_status":"under_maintenance"},{"code":"rcznrgbd7mzf","name":"Cloudera Data Platform (EU) - CDP IAM","old_status":"operational","new_status":"under_maintenance"},{"code":"ncr4w8jzj0xk","name":"Cloudera Data Platform (EU) - DataFlow","old_status":"operational","new_status":"under_maintenance"},{"code":"0m61w0c9tt6x","name":"Cloudera Data Platform (EU) - Data Engineering","old_status":"operational","new_status":"under_maintenance"},{"code":"51ztfp129lb0","name":"Cloudera Data Platform (EU) - Data Warehouse","old_status":"operational","new_status":"under_maintenance"},{"code":"3qj8phqgzvzk","name":"Cloudera Data Platform (EU) - Operational Database","old_status":"operational","new_status":"under_maintenance"},{"code":"4khqfw605sbd","name":"Cloudera Data Platform (EU) - Machine Learning","old_status":"operational","new_status":"under_maintenance"},{"code":"2mz8gm9wrr3s","name":"Cloudera Data Platform (EU) - Data Hub","old_status":"operational","new_status":"under_maintenance"},{"code":"my6qjsvw079c","name":"Cloudera Data Platform (EU) - Data Catalog","old_status":"operational","new_status":"under_maintenance"},{"code":"3hhdkqxh803m","name":"Cloudera Data Platform (EU) - Replication Manager","old_status":"operational","new_status":"under_maintenance"},{"code":"ykzjpdkbmx2w","name":"Cloudera Data Platform (EU) - Cloudera Observability","old_status":"operational","new_status":"under_maintenance"}]},{"status":"scheduled","body":"Maintenance will begin as scheduled in 60 minutes.","created_at":"2025-10-18T04:00:32.206Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-10-18T04:00:32.206Z","display_at":"2025-10-18T04:00:32.206Z","deliver_notifications":true,"tweet_id":null,"id":"w4c4y1xvqzrr","incident_id":"5c83tvmtxwy5","custom_tweet":null,"affected_components":null},{"status":"scheduled","body":"Our teams will be conducting scheduled maintenance of our internal services on our EMEA Control Plane on Saturday, October 18, 2025 05:00 - 05:30 UTC\n\nCustomer Experience: \nDuring the maintenance period, the Cloudera Management Console and API for the EMEA regions will be temporarily unavailable. Any automated scripts or actions targeting these regions and relying on the Cloudera Control Plane API will fail. Cloudera recommends pausing such workflows for the duration of the maintenance window to avoid failures.\n\nIt is important to note that this maintenance will not affect your running workloads in this region. \n\nWe understand the inconvenience this may cause and apologize for any disruption to your workflows. The upgrade includes performance improvements, and necessary updates to support upcoming features. \n\nReal-time updates will be provided on this status page. We appreciate your understanding and patience as we work to enhance the stability and functionality of our services. Thank you for your continued support.","created_at":"2025-10-03T13:45:15.681Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-10-03T13:45:15.681Z","display_at":"2025-10-03T13:45:15.681Z","deliver_notifications":true,"tweet_id":null,"id":"tw64xw8ws7h2","incident_id":"5c83tvmtxwy5","custom_tweet":null,"affected_components":[{"code":"hqsdzwnssgfg","name":"Cloudera Data Platform (EU) - CDP Management Console","old_status":"operational","new_status":"operational"},{"code":"rcznrgbd7mzf","name":"Cloudera Data Platform (EU) - CDP IAM","old_status":"operational","new_status":"operational"},{"code":"ncr4w8jzj0xk","name":"Cloudera Data Platform (EU) - DataFlow","old_status":"operational","new_status":"operational"},{"code":"0m61w0c9tt6x","name":"Cloudera Data Platform (EU) - Data Engineering","old_status":"operational","new_status":"operational"},{"code":"51ztfp129lb0","name":"Cloudera Data Platform (EU) - Data Warehouse","old_status":"operational","new_status":"operational"},{"code":"3qj8phqgzvzk","name":"Cloudera Data Platform (EU) - 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Cloudera Control Plane : Saturday, October 18, 2025 04:30 - 5:00 UTC","status":"completed","created_at":"2025-10-03T13:41:13.364Z","updated_at":"2025-10-18T05:00:21.532Z","monitoring_at":null,"resolved_at":"2025-10-18T05:00:21.505Z","impact":"maintenance","shortlink":"https://stspg.io/x2zs4rrblxmd","scheduled_for":"2025-10-18T04:30:00.000Z","scheduled_until":"2025-10-18T05:00:00.000Z","scheduled_remind_prior":true,"scheduled_reminded_at":"2025-10-18T03:30:21.310Z","impact_override":null,"scheduled_auto_in_progress":true,"scheduled_auto_completed":true,"metadata":{},"started_at":"2025-10-03T13:41:13.339Z","reminder_intervals":null,"id":"v4gxm8x5s238","page_id":"kw8sx4b5g26z","incident_updates":[{"status":"completed","body":"The scheduled maintenance has been completed.","created_at":"2025-10-18T05:00:21.505Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-10-18T05:00:21.505Z","display_at":"2025-10-18T05:00:21.505Z","deliver_notifications":true,"tweet_id":null,"id":"b84w29nfxdyz","incident_id":"v4gxm8x5s238","custom_tweet":null,"affected_components":[{"code":"rmdk3wlfhn70","name":"Cloudera Data Platform (AP) - CDP IAM","old_status":"under_maintenance","new_status":"operational"},{"code":"tnd2k2s7p9tn","name":"Cloudera Data Platform (AP) - CDP Management Console","old_status":"under_maintenance","new_status":"operational"},{"code":"cymytfc91n37","name":"Cloudera Data Platform (AP) - DataFlow","old_status":"under_maintenance","new_status":"operational"},{"code":"rxc61np3vwh4","name":"Cloudera Data Platform (AP) - Data Engineering","old_status":"under_maintenance","new_status":"operational"},{"code":"qgffyllflc7g","name":"Cloudera Data Platform (AP) - Data Warehouse","old_status":"under_maintenance","new_status":"operational"},{"code":"mnfcf3bdm0p3","name":"Cloudera Data Platform (AP) - Operational Database","old_status":"under_maintenance","new_status":"operational"},{"code":"c98z79km8hxh","name":"Cloudera Data Platform (AP) - Machine Learning","old_status":"under_maintenance","new_status":"operational"},{"code":"smxfxz1s8k3z","name":"Cloudera Data Platform (AP) - Data Hub","old_status":"under_maintenance","new_status":"operational"},{"code":"85g4tffkmvkn","name":"Cloudera Data Platform (AP) - Data Catalog","old_status":"under_maintenance","new_status":"operational"},{"code":"6tm50197c3mw","name":"Cloudera Data Platform (AP) - Replication Manager","old_status":"under_maintenance","new_status":"operational"},{"code":"2drnmw9fq12d","name":"Cloudera Data Platform (AP) - Cloudera Observability","old_status":"under_maintenance","new_status":"operational"}]},{"status":"in_progress","body":"Scheduled maintenance is currently in progress. We will provide updates as necessary.","created_at":"2025-10-18T04:30:21.294Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-10-18T04:30:21.294Z","display_at":"2025-10-18T04:30:21.294Z","deliver_notifications":true,"tweet_id":null,"id":"3472d4915km7","incident_id":"v4gxm8x5s238","custom_tweet":null,"affected_components":[{"code":"rmdk3wlfhn70","name":"Cloudera Data Platform (AP) - CDP IAM","old_status":"operational","new_status":"under_maintenance"},{"code":"tnd2k2s7p9tn","name":"Cloudera Data Platform (AP) - CDP Management Console","old_status":"operational","new_status":"under_maintenance"},{"code":"cymytfc91n37","name":"Cloudera Data Platform (AP) - DataFlow","old_status":"operational","new_status":"under_maintenance"},{"code":"rxc61np3vwh4","name":"Cloudera Data Platform (AP) - Data Engineering","old_status":"operational","new_status":"under_maintenance"},{"code":"qgffyllflc7g","name":"Cloudera Data Platform (AP) - Data Warehouse","old_status":"operational","new_status":"under_maintenance"},{"code":"mnfcf3bdm0p3","name":"Cloudera Data Platform (AP) - Operational Database","old_status":"operational","new_status":"under_maintenance"},{"code":"c98z79km8hxh","name":"Cloudera Data Platform (AP) - Machine Learning","old_status":"operational","new_status":"under_maintenance"},{"code":"smxfxz1s8k3z","name":"Cloudera Data Platform (AP) - Data Hub","old_status":"operational","new_status":"under_maintenance"},{"code":"85g4tffkmvkn","name":"Cloudera Data Platform (AP) - Data Catalog","old_status":"operational","new_status":"under_maintenance"},{"code":"6tm50197c3mw","name":"Cloudera Data Platform (AP) - Replication Manager","old_status":"operational","new_status":"under_maintenance"},{"code":"2drnmw9fq12d","name":"Cloudera Data Platform (AP) - Cloudera Observability","old_status":"operational","new_status":"under_maintenance"}]},{"status":"scheduled","body":"Maintenance will begin as scheduled in 60 minutes.","created_at":"2025-10-18T03:30:21.167Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-10-18T03:30:21.167Z","display_at":"2025-10-18T03:30:21.167Z","deliver_notifications":true,"tweet_id":null,"id":"t9mw612cyyfk","incident_id":"v4gxm8x5s238","custom_tweet":null,"affected_components":null},{"status":"scheduled","body":"Our teams will be conducting scheduled maintenance of our internal services on our APAC Control Plane on Saturday, October 18, 2025 04:30 - 5:00 UTC\n\nCustomer Experience: \nDuring the maintenance period, the Cloudera Management Console and API for the APAC regions will be temporarily unavailable. Any automated scripts or actions targeting these regions and relying on the Cloudera Control Plane API will fail. Cloudera recommends pausing such workflows for the duration of the maintenance window to avoid failures.\n\nIt is important to note that this maintenance will not affect your running workloads in this region. \n\nWe understand the inconvenience this may cause and apologize for any disruption to your workflows. The upgrade includes performance improvements, and necessary updates to support upcoming features. \n\nReal-time updates will be provided on this status page. We appreciate your understanding and patience as we work to enhance the stability and functionality of our services. Thank you for your continued support.","created_at":"2025-10-03T13:41:13.469Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-10-03T13:41:13.469Z","display_at":"2025-10-03T13:41:13.469Z","deliver_notifications":true,"tweet_id":null,"id":"d4n09j85s0g3","incident_id":"v4gxm8x5s238","custom_tweet":null,"affected_components":[{"code":"rmdk3wlfhn70","name":"Cloudera Data Platform (AP) - CDP IAM","old_status":"operational","new_status":"operational"},{"code":"tnd2k2s7p9tn","name":"Cloudera Data Platform (AP) - CDP Management Console","old_status":"operational","new_status":"operational"},{"code":"cymytfc91n37","name":"Cloudera Data Platform (AP) - DataFlow","old_status":"operational","new_status":"operational"},{"code":"rxc61np3vwh4","name":"Cloudera Data Platform (AP) - Data Engineering","old_status":"operational","new_status":"operational"},{"code":"qgffyllflc7g","name":"Cloudera Data Platform (AP) - Data 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Observability","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Cloudera Management Console","created_at":"2021-11-15T06:51:39.546Z","updated_at":"2026-03-19T14:22:57.506Z","position":1,"description":null,"showcase":true,"start_date":"2021-11-15T00:00:00.000Z","id":"tnd2k2s7p9tn","page_id":"kw8sx4b5g26z","group_id":"1mdlbt1yvbyb"},{"status":"operational","name":"Cloudera IAM","created_at":"2021-11-15T06:48:17.125Z","updated_at":"2025-10-21T18:08:51.796Z","position":2,"description":null,"showcase":true,"start_date":"2021-11-15T00:00:00.000Z","id":"rmdk3wlfhn70","page_id":"kw8sx4b5g26z","group_id":"1mdlbt1yvbyb"},{"status":"operational","name":"Cloudera Data Flow","created_at":"2023-01-19T10:09:14.289Z","updated_at":"2026-03-19T14:19:15.038Z","position":3,"description":"Cloudera DataFlow Services [CDF]","showcase":true,"start_date":"2023-01-19T00:00:00.000Z","id":"cymytfc91n37","page_id":"kw8sx4b5g26z","group_id":"1mdlbt1yvbyb"},{"status":"operational","name":"Cloudera Data Engineering","created_at":"2023-01-19T10:09:53.068Z","updated_at":"2025-10-21T18:10:11.638Z","position":4,"description":"Cloudera Data Engineering Services [CDE]","showcase":true,"start_date":"2023-01-19T00:00:00.000Z","id":"rxc61np3vwh4","page_id":"kw8sx4b5g26z","group_id":"1mdlbt1yvbyb"},{"status":"operational","name":"Cloudera Data Warehouse","created_at":"2023-01-19T10:10:19.750Z","updated_at":"2025-10-21T18:10:39.179Z","position":5,"description":"Cloudera Data Warehouse Services [CDW]","showcase":true,"start_date":"2023-01-19T00:00:00.000Z","id":"qgffyllflc7g","page_id":"kw8sx4b5g26z","group_id":"1mdlbt1yvbyb"},{"status":"operational","name":"Cloudera Operational Database","created_at":"2023-01-19T10:11:04.974Z","updated_at":"2025-10-21T18:11:05.564Z","position":6,"description":"Cloudera Operational Database Services [COD]","showcase":true,"start_date":"2023-01-19T00:00:00.000Z","id":"mnfcf3bdm0p3","page_id":"kw8sx4b5g26z","group_id":"1mdlbt1yvbyb"},{"status":"operational","name":"Cloudera AI","created_at":"2023-01-19T10:11:36.587Z","updated_at":"2025-10-21T18:11:38.673Z","position":7,"description":"Cloudera Machine Learning Services [CML]","showcase":true,"start_date":"2023-01-19T00:00:00.000Z","id":"c98z79km8hxh","page_id":"kw8sx4b5g26z","group_id":"1mdlbt1yvbyb"},{"status":"operational","name":"Cloudera Data Hub","created_at":"2023-01-19T10:12:18.579Z","updated_at":"2025-10-21T18:07:42.873Z","position":8,"description":"Cloudera Data Hub","showcase":true,"start_date":"2023-01-19T00:00:00.000Z","id":"smxfxz1s8k3z","page_id":"kw8sx4b5g26z","group_id":"1mdlbt1yvbyb"},{"status":"operational","name":"Cloudera Data Catalog","created_at":"2023-01-19T10:12:47.926Z","updated_at":"2025-10-21T18:12:17.118Z","position":9,"description":"Cloudera Data Catalog Services","showcase":true,"start_date":"2023-01-19T00:00:00.000Z","id":"85g4tffkmvkn","page_id":"kw8sx4b5g26z","group_id":"1mdlbt1yvbyb"},{"status":"operational","name":"Cloudera Replication Manager","created_at":"2023-01-19T10:13:10.493Z","updated_at":"2025-10-21T18:12:53.988Z","position":10,"description":"Cloudera Replication Manager Services","showcase":true,"start_date":"2023-01-19T00:00:00.000Z","id":"6tm50197c3mw","page_id":"kw8sx4b5g26z","group_id":"1mdlbt1yvbyb"},{"status":"operational","name":"Cloudera Observability","created_at":"2023-02-08T13:28:56.611Z","updated_at":"2025-10-18T05:00:21.461Z","position":11,"description":"Cloudera Observability","showcase":true,"start_date":"2023-02-08T00:00:00.000Z","id":"2drnmw9fq12d","page_id":"kw8sx4b5g26z","group_id":"1mdlbt1yvbyb"}]},{"name":"FreeIPA connectivity issues","status":"resolved","created_at":"2025-09-25T10:23:34.323Z","updated_at":"2025-10-13T20:05:00.018Z","monitoring_at":"2025-09-25T10:23:34.370Z","resolved_at":"2025-09-25T17:02:03.359Z","impact":"minor","shortlink":"https://stspg.io/5ts1ff98nf42","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2025-09-25T10:23:34.315Z","reminder_intervals":null,"id":"k5tg0ytvr77g","page_id":"kw8sx4b5g26z","incident_updates":[{"status":"resolved","body":"Our engineering teams have confirmed that the issues affecting the Management Console \u0026 FreeIPA services are now fully resolved, and all systems are confirmed to be operating normally. Should you continue to experience any trouble, please raise a support case with us.\n\nWe sincerely apologise for any inconvenience this may have caused and we will have the root cause analysis (RCA) published within 7 business days.","created_at":"2025-09-25T17:02:03.359Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-09-25T17:02:03.359Z","display_at":"2025-09-25T17:02:03.359Z","deliver_notifications":true,"tweet_id":null,"id":"hwyhp00rcp0w","incident_id":"k5tg0ytvr77g","custom_tweet":null,"affected_components":[{"code":"ktm70c3mjqc6","name":"Cloudera Data Platform (US) - CDP Management Console","old_status":"operational","new_status":"operational"}]},{"status":"monitoring","body":"Current Status: Our teams have identified the source of the issue and have implemented a solution which has fixed the issue. We are monitoring the situation.\nCustomer Experience: During this window customers may experience issues accessing FreeIPA service","created_at":"2025-09-25T10:23:34.370Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-09-25T10:23:34.370Z","display_at":"2025-09-25T10:23:34.370Z","deliver_notifications":true,"tweet_id":null,"id":"xgkph4jhcz6r","incident_id":"k5tg0ytvr77g","custom_tweet":null,"affected_components":[{"code":"ktm70c3mjqc6","name":"Cloudera Data Platform (US) - CDP Management Console","old_status":"degraded_performance","new_status":"degraded_performance"}]}],"postmortem_body":"The intermittent performance and access issues with the Cloudera Management Console and FreeIPA were triggered by a scheduled service upgrade intended to improve platform stability.\n\nOur investigation determined that a change in a core component introduced a latent configuration issue. This specific condition was not exposed in our testing environments, preventing dependent services from applying dynamic configuration updates in production and leading to the outage.\n\nWe've taken immediate action to prevent this issue from recurring:  \nSystem Fix: The problematic component change was rolled back, and a permanent patch was deployed to restore proper dynamic configuration functionality.  \nProcess Overhaul: We've implemented a more rigorous upgrade process with mandatory, near-production scale validation steps that specifically test for these types of configuration failures.  \nEnhanced Monitoring: We significantly improved our monitoring and alerting capabilities to detect these abnormal service behaviours much earlier, ensuring a faster response time.\n\nWe are dedicated to providing a reliable platform and will continue to invest in our infrastructure and processes. Thank you again for your patience and understanding","postmortem_body_last_updated_at":"2025-10-13T20:05:00.004Z","postmortem_ignored":false,"postmortem_published_at":"2025-10-13T20:05:00.004Z","postmortem_notified_subscribers":true,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Cloudera Management Console","created_at":"2019-09-04T23:45:04.955Z","updated_at":"2026-09-04T02:47:17.866Z","position":1,"description":"Cloudera Data Platform Management Console","showcase":true,"start_date":null,"id":"ktm70c3mjqc6","page_id":"kw8sx4b5g26z","group_id":"bgrtkp9dpdq3"}]},{"name":"Intermittent Performance and Access Issues with the Cloudera Management Console","status":"resolved","created_at":"2025-09-24T19:42:22.945Z","updated_at":"2025-10-13T20:04:17.193Z","monitoring_at":"2025-09-24T20:53:04.545Z","resolved_at":"2025-09-25T17:01:35.247Z","impact":"minor","shortlink":"https://stspg.io/sk4jg5x4pjxb","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2025-09-24T19:42:22.938Z","reminder_intervals":null,"id":"q7088f1xvv5f","page_id":"kw8sx4b5g26z","incident_updates":[{"status":"resolved","body":"Our engineering teams have confirmed that the issues affecting the Management Console \u0026 FreeIPA services are now fully resolved, and all systems are confirmed to be operating normally. Should you continue to experience any trouble, please raise a support case with us.\n\nWe sincerely apologise for any inconvenience this may have caused and we will have the root cause analysis (RCA) published within 7 business days.","created_at":"2025-09-25T17:01:35.247Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-09-25T17:01:35.247Z","display_at":"2025-09-25T17:01:35.247Z","deliver_notifications":true,"tweet_id":null,"id":"p5sg0ysbx0b4","incident_id":"q7088f1xvv5f","custom_tweet":null,"affected_components":[{"code":"ktm70c3mjqc6","name":"Cloudera Data Platform (US) - CDP Management Console","old_status":"degraded_performance","new_status":"operational"},{"code":"tnd2k2s7p9tn","name":"Cloudera Data Platform (AP) - CDP Management Console","old_status":"degraded_performance","new_status":"operational"},{"code":"hqsdzwnssgfg","name":"Cloudera Data Platform (EU) - CDP Management Console","old_status":"degraded_performance","new_status":"operational"}]},{"status":"monitoring","body":"*Current Status:* Our engineering teams have identified the likely root cause and have rolled out a fix. We are currently monitoring the system to confirm that this has resolved the performance and access issues for the Management Console. \n\n*Customer Experience:* Service availability and performance for the Management Console should now be returning to normal for all users. We will continue to monitor for any residual effects.","created_at":"2025-09-24T20:53:04.545Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-09-24T20:53:04.545Z","display_at":"2025-09-24T20:53:04.545Z","deliver_notifications":true,"tweet_id":null,"id":"5lm7m9557678","incident_id":"q7088f1xvv5f","custom_tweet":null,"affected_components":[{"code":"ktm70c3mjqc6","name":"Cloudera Data Platform (US) - CDP Management Console","old_status":"degraded_performance","new_status":"degraded_performance"},{"code":"tnd2k2s7p9tn","name":"Cloudera Data Platform (AP) - CDP Management Console","old_status":"operational","new_status":"degraded_performance"},{"code":"hqsdzwnssgfg","name":"Cloudera Data Platform (EU) - CDP Management Console","old_status":"operational","new_status":"degraded_performance"}]},{"status":"investigating","body":"Current Status: We are currently investigating an issue causing intermittent performance and access problems for the Management Console. Our engineering teams are working to identify the root cause and restore full functionality. We will provide another update within the next 90 minutes.\nCustomer Experience: Customers may experience intermittent performance degradation, slow load times, or errors when attempting to access the Management Console.\n\nIncident Start time: 19:13 UTC September 24th, 2025","created_at":"2025-09-24T19:42:23.022Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-09-24T19:42:23.022Z","display_at":"2025-09-24T19:42:23.022Z","deliver_notifications":true,"tweet_id":null,"id":"6q4d0r83fshx","incident_id":"q7088f1xvv5f","custom_tweet":null,"affected_components":[{"code":"ktm70c3mjqc6","name":"Cloudera Data Platform (US) - CDP Management Console","old_status":"operational","new_status":"degraded_performance"}]}],"postmortem_body":"The intermittent performance and access issues with the Cloudera Management Console and FreeIPA were triggered by a scheduled service upgrade intended to improve platform stability.\n\nOur investigation determined that a change in a core component introduced a latent configuration issue. This specific condition was not exposed in our testing environments, preventing dependent services from applying dynamic configuration updates in production and leading to the outage.\n\nWe've taken immediate action to prevent this issue from recurring:  \nSystem Fix: The problematic component change was rolled back, and a permanent patch was deployed to restore proper dynamic configuration functionality.  \nProcess Overhaul: We've implemented a more rigorous upgrade process with mandatory, near-production scale validation steps that specifically test for these types of configuration failures.  \nEnhanced Monitoring: We significantly improved our monitoring and alerting capabilities to detect these abnormal service behaviours much earlier, ensuring a faster response time.\n\nWe are dedicated to providing a reliable platform and will continue to invest in our infrastructure and processes. Thank you again for your patience and understanding","postmortem_body_last_updated_at":"2025-10-13T20:04:17.178Z","postmortem_ignored":false,"postmortem_published_at":"2025-10-13T20:04:17.178Z","postmortem_notified_subscribers":true,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Cloudera Management Console","created_at":"2019-09-04T23:45:04.955Z","updated_at":"2026-09-04T02:47:17.866Z","position":1,"description":"Cloudera Data Platform Management Console","showcase":true,"start_date":null,"id":"ktm70c3mjqc6","page_id":"kw8sx4b5g26z","group_id":"bgrtkp9dpdq3"},{"status":"operational","name":"Cloudera Management Console","created_at":"2021-11-15T06:51:39.546Z","updated_at":"2026-03-19T14:22:57.506Z","position":1,"description":null,"showcase":true,"start_date":"2021-11-15T00:00:00.000Z","id":"tnd2k2s7p9tn","page_id":"kw8sx4b5g26z","group_id":"1mdlbt1yvbyb"},{"status":"operational","name":"Cloudera Management Console","created_at":"2021-11-15T06:52:53.880Z","updated_at":"2026-03-19T14:24:12.881Z","position":1,"description":null,"showcase":true,"start_date":"2021-11-15T00:00:00.000Z","id":"hqsdzwnssgfg","page_id":"kw8sx4b5g26z","group_id":"f0xjdzbz29zf"}]},{"name":"DataHubs, DataLakes and FreeIPA are unreachable in US region","status":"resolved","created_at":"2025-08-13T14:33:47.920Z","updated_at":"2025-08-22T18:16:24.076Z","monitoring_at":null,"resolved_at":"2025-08-13T15:18:43.292Z","impact":"minor","shortlink":"https://stspg.io/kjv7xw15yn3n","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2025-08-13T14:33:47.909Z","reminder_intervals":null,"id":"mvsxnhr0krvf","page_id":"kw8sx4b5g26z","incident_updates":[{"status":"resolved","body":"Our teams have successfully deployed a fix, and this incident is now resolved. Full service was restored as of 15:05 UTC.\n\nBetween 14:08 UTC and 15:05 UTC, customers may have experienced issues accessing DataHubs, DataLakes, and FreeIPA services. Service should now be operating normally.\n\nIf you are still experiencing any issues, please contact our support team. A full root cause analysis (RCA) will be published within seven business days.","created_at":"2025-08-13T15:18:43.292Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-08-13T15:18:43.292Z","display_at":"2025-08-13T15:18:43.292Z","deliver_notifications":true,"tweet_id":null,"id":"xymbpk01rxp3","incident_id":"mvsxnhr0krvf","custom_tweet":null,"affected_components":[{"code":"8kx28hv05djs","name":"Cloudera Data Platform (US) - Data Hub","old_status":"degraded_performance","new_status":"operational"}]},{"status":"investigating","body":"Current Status: We are currently investigating a potential issue with DataHubs, DataLakes and FreeIPA service across US region. We will have an update within 60 mins.\n\nCustomer Experience: Customer may observe issues when access DataHubs, DataLakes and FreeIPA service.\n\nIncident Start time : 14:08 UTC August 13th, 2025","created_at":"2025-08-13T14:33:48.038Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-08-13T14:33:48.038Z","display_at":"2025-08-13T14:33:48.038Z","deliver_notifications":true,"tweet_id":null,"id":"nzyrf5fd249t","incident_id":"mvsxnhr0krvf","custom_tweet":null,"affected_components":[{"code":"8kx28hv05djs","name":"Cloudera Data Platform (US) - Data Hub","old_status":"operational","new_status":"degraded_performance"}]}],"postmortem_body":"A recent system update, intended to enhance stability of our platform, inadvertently led to an unforeseen memory issue affecting a critical internal service responsible for platform access management.\n\n‌\n\nA subsequent incoming request spike caused the memory limits exhaustion, which resulted in the service to become intermittently unavailable.\n\n‌\n\nThe memory allocation for the service was manually increased, which restored normal operations. This change was then made permanent to circumvent any recurrence.\n\n‌\n\nWe have implemented more robust monitoring and alerting to detect similar issues in the future before they can impact our customers. This includes updating the existing alerts for resource exhaustion and adding new alerts based on the incident, to ensure that the right teams are notified immediately.\n\n‌\n\nWe are dedicated to providing a reliable and performant platform. We will continue to invest in improving our infrastructure and processes to prevent future disruptions. We appreciate your patience and understanding as we worked to resolve this issue.","postmortem_body_last_updated_at":"2025-08-22T18:16:24.060Z","postmortem_ignored":false,"postmortem_published_at":"2025-08-22T18:16:24.060Z","postmortem_notified_subscribers":true,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Cloudera Data Hub","created_at":"2023-01-19T10:01:31.898Z","updated_at":"2025-10-21T18:14:16.469Z","position":8,"description":"Cloudera Data Hub","showcase":true,"start_date":"2023-01-19T00:00:00.000Z","id":"8kx28hv05djs","page_id":"kw8sx4b5g26z","group_id":"bgrtkp9dpdq3"}]},{"name":"Daily consumption report is not showing current usage data","status":"resolved","created_at":"2025-06-23T12:35:16.071Z","updated_at":"2025-07-02T06:15:13.290Z","monitoring_at":"2025-06-24T07:08:16.182Z","resolved_at":"2025-06-27T06:10:47.444Z","impact":"none","shortlink":"https://stspg.io/s63d2kbcm4g7","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":"none","scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2025-06-23T12:35:16.064Z","reminder_intervals":null,"id":"4b50txlf89xh","page_id":"kw8sx4b5g26z","incident_updates":[{"status":"resolved","body":"Our teams have confirmed that the issue has been resolved. The data pipelines have now caught up on the backlogged consumption reporting data. \n\nIf you are still experiencing issues or have any questions, please raise a support case with us.\n\nA root cause analysis (RCA) will be published within seven business days.","created_at":"2025-06-27T06:10:47.444Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-06-27T06:10:47.444Z","display_at":"2025-06-27T06:10:47.444Z","deliver_notifications":true,"tweet_id":null,"id":"znnshjmntmwl","incident_id":"4b50txlf89xh","custom_tweet":null,"affected_components":[{"code":"ktm70c3mjqc6","name":"Cloudera Data Platform (US) - CDP Management Console","old_status":"operational","new_status":"operational"}]},{"status":"monitoring","body":"Our teams have successfully deployed the fix. The data pipeline is running, and data up to 21st June is available. The backlog in consumption reporting data will be processed gradually.\n\nMeanwhile, customers may use https://my.cloudera.com/account/usage to get the consumption reports.\n\nOur teams are actively monitoring the situation.","created_at":"2025-06-24T07:08:16.182Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-06-24T07:08:16.182Z","display_at":"2025-06-24T07:08:16.182Z","deliver_notifications":true,"tweet_id":null,"id":"pnjwnswtcrkt","incident_id":"4b50txlf89xh","custom_tweet":null,"affected_components":[{"code":"ktm70c3mjqc6","name":"Cloudera Data Platform (US) - CDP Management Console","old_status":"partial_outage","new_status":"operational"}]},{"status":"identified","body":"The daily consumption report that is available on the Cloudera Management Console has not been reporting current usage data since Thu Jun 19th 2025.\n\nOur teams have identified the source of the issue and are working on implementing a solution to make the data available by this Friday Jun 27th 2025, if not sooner.\n\nWhile the team is working on resolving the issue customers may use https://my.cloudera.com/account/usage to avail their consumption reports.","created_at":"2025-06-23T12:35:16.147Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-06-23T12:35:16.147Z","display_at":"2025-06-23T12:35:16.147Z","deliver_notifications":true,"tweet_id":null,"id":"09kvwyqzny8f","incident_id":"4b50txlf89xh","custom_tweet":null,"affected_components":[{"code":"ktm70c3mjqc6","name":"Cloudera Data Platform (US) - CDP Management Console","old_status":"operational","new_status":"partial_outage"}]}],"postmortem_body":"On 23rd of June, we were notified that our Consumption Dashboards were not displaying current usage data from June 19th, 2024.\n\nUpon further investigation, we identified that the pipeline that ingests data into consumption was not progressing due to out-of-memory crash errors. The issue was caught and fixed, but the catch-up of the pipeline caused a delay of 2-3 days.\n\nWhile the reprocessing was happening in the background, customers could still use [https://my.cloudera.com/account/usage](https://my.cloudera.com/account/usage) to get the same consumption reports.\n\nOur teams have instituted preemptive measures and refined our internal protocols to manage similar incidents proactively in the future.\n\nWe apologize for any inconvenience this may have caused and remain committed to implementing all necessary measures to prevent the recurrence of such issues.","postmortem_body_last_updated_at":"2025-07-02T06:15:13.274Z","postmortem_ignored":false,"postmortem_published_at":"2025-07-02T06:15:13.274Z","postmortem_notified_subscribers":true,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Cloudera Management Console","created_at":"2019-09-04T23:45:04.955Z","updated_at":"2026-09-04T02:47:17.866Z","position":1,"description":"Cloudera Data Platform Management Console","showcase":true,"start_date":null,"id":"ktm70c3mjqc6","page_id":"kw8sx4b5g26z","group_id":"bgrtkp9dpdq3"}]},{"name":"Scheduled Maintenance Notification: US - Cloudera Control Plane June 21, 2025 - 1500 - 1630 UTC","status":"completed","created_at":"2025-05-29T13:37:17.329Z","updated_at":"2025-06-21T16:30:21.431Z","monitoring_at":null,"resolved_at":"2025-06-21T16:30:21.409Z","impact":"maintenance","shortlink":"https://stspg.io/4p76d1kc4j78","scheduled_for":"2025-06-21T15:00:00.000Z","scheduled_until":"2025-06-21T16:30:00.000Z","scheduled_remind_prior":true,"scheduled_reminded_at":"2025-06-21T14:00:23.852Z","impact_override":null,"scheduled_auto_in_progress":true,"scheduled_auto_completed":true,"metadata":{},"started_at":"2025-05-29T13:37:17.306Z","reminder_intervals":null,"id":"7dg8574b0hxl","page_id":"kw8sx4b5g26z","incident_updates":[{"status":"completed","body":"The scheduled maintenance has been completed.","created_at":"2025-06-21T16:30:21.409Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-06-21T16:30:21.409Z","display_at":"2025-06-21T16:30:21.409Z","deliver_notifications":true,"tweet_id":null,"id":"y9dz5q4h6ffz","incident_id":"7dg8574b0hxl","custom_tweet":null,"affected_components":[{"code":"ktm70c3mjqc6","name":"Cloudera Data Platform (US) - CDP Management Console","old_status":"under_maintenance","new_status":"operational"},{"code":"bl1fzkxyk886","name":"Cloudera Data Platform (US) - Cloudera Observability","old_status":"under_maintenance","new_status":"operational"},{"code":"z5v6xq4p7jzx","name":"Cloudera Data Platform (US) - CDP IAM","old_status":"under_maintenance","new_status":"operational"},{"code":"bx0s3h1wljb4","name":"Cloudera Data Platform (US) - DataFlow","old_status":"under_maintenance","new_status":"operational"},{"code":"h6p90gm4z752","name":"Cloudera Data Platform (US) - Data Engineering","old_status":"under_maintenance","new_status":"operational"},{"code":"33m35s4857jd","name":"Cloudera Data Platform (US) - Data Warehouse","old_status":"under_maintenance","new_status":"operational"},{"code":"pwn1wqhnw04p","name":"Cloudera Data Platform (US) - Operational Database","old_status":"under_maintenance","new_status":"operational"},{"code":"83xtw2yw6847","name":"Cloudera Data Platform (US) - Machine Learning","old_status":"under_maintenance","new_status":"operational"},{"code":"8kx28hv05djs","name":"Cloudera Data Platform (US) - Data Hub","old_status":"under_maintenance","new_status":"operational"},{"code":"v77tbfmhm801","name":"Cloudera Data Platform (US) - Data Catalog","old_status":"under_maintenance","new_status":"operational"},{"code":"k4pg4206rnz8","name":"Cloudera Data Platform (US) - Replication Manager","old_status":"under_maintenance","new_status":"operational"},{"code":"t568kk6j9lp1","name":"Cloudera SSO","old_status":"under_maintenance","new_status":"operational"}]},{"status":"in_progress","body":"Scheduled maintenance is currently in progress. We will provide updates as necessary.","created_at":"2025-06-21T15:00:22.209Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-06-21T15:00:22.209Z","display_at":"2025-06-21T15:00:22.209Z","deliver_notifications":true,"tweet_id":null,"id":"q5ywcvq4fyqd","incident_id":"7dg8574b0hxl","custom_tweet":null,"affected_components":[{"code":"ktm70c3mjqc6","name":"Cloudera Data Platform (US) - CDP Management Console","old_status":"operational","new_status":"under_maintenance"},{"code":"bl1fzkxyk886","name":"Cloudera Data Platform (US) - Cloudera Observability","old_status":"operational","new_status":"under_maintenance"},{"code":"z5v6xq4p7jzx","name":"Cloudera Data Platform (US) - CDP IAM","old_status":"operational","new_status":"under_maintenance"},{"code":"bx0s3h1wljb4","name":"Cloudera Data Platform (US) - DataFlow","old_status":"operational","new_status":"under_maintenance"},{"code":"h6p90gm4z752","name":"Cloudera Data Platform (US) - Data Engineering","old_status":"operational","new_status":"under_maintenance"},{"code":"33m35s4857jd","name":"Cloudera Data Platform (US) - Data Warehouse","old_status":"operational","new_status":"under_maintenance"},{"code":"pwn1wqhnw04p","name":"Cloudera Data Platform (US) - Operational Database","old_status":"operational","new_status":"under_maintenance"},{"code":"83xtw2yw6847","name":"Cloudera Data Platform (US) - Machine Learning","old_status":"operational","new_status":"under_maintenance"},{"code":"8kx28hv05djs","name":"Cloudera Data Platform (US) - Data Hub","old_status":"operational","new_status":"under_maintenance"},{"code":"v77tbfmhm801","name":"Cloudera Data Platform (US) - Data Catalog","old_status":"operational","new_status":"under_maintenance"},{"code":"k4pg4206rnz8","name":"Cloudera Data Platform (US) - Replication Manager","old_status":"operational","new_status":"under_maintenance"},{"code":"t568kk6j9lp1","name":"Cloudera SSO","old_status":"operational","new_status":"under_maintenance"}]},{"status":"scheduled","body":"Maintenance will begin as scheduled in 60 minutes.","created_at":"2025-06-21T14:00:23.706Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-06-21T14:00:23.706Z","display_at":"2025-06-21T14:00:23.706Z","deliver_notifications":true,"tweet_id":null,"id":"wncks1zl43dh","incident_id":"7dg8574b0hxl","custom_tweet":null,"affected_components":null},{"status":"scheduled","body":"We will be undergoing scheduled maintenance during this time.","created_at":"2025-05-29T13:42:04.078Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-05-29T13:42:04.078Z","display_at":"2025-05-29T13:42:04.078Z","deliver_notifications":false,"tweet_id":null,"id":"lb2yvjmj3bxv","incident_id":"7dg8574b0hxl","custom_tweet":null,"affected_components":[{"code":"ktm70c3mjqc6","name":"Cloudera Data Platform (US) - CDP Management Console","old_status":"under_maintenance","new_status":"operational"},{"code":"bl1fzkxyk886","name":"Cloudera Data Platform (US) - Cloudera Observability","old_status":"under_maintenance","new_status":"operational"},{"code":"z5v6xq4p7jzx","name":"Cloudera Data Platform (US) - CDP IAM","old_status":"under_maintenance","new_status":"operational"},{"code":"bx0s3h1wljb4","name":"Cloudera Data Platform (US) - DataFlow","old_status":"under_maintenance","new_status":"operational"},{"code":"h6p90gm4z752","name":"Cloudera Data Platform (US) - Data Engineering","old_status":"under_maintenance","new_status":"operational"},{"code":"33m35s4857jd","name":"Cloudera Data Platform (US) - Data Warehouse","old_status":"under_maintenance","new_status":"operational"},{"code":"pwn1wqhnw04p","name":"Cloudera Data Platform (US) - Operational Database","old_status":"under_maintenance","new_status":"operational"},{"code":"83xtw2yw6847","name":"Cloudera Data Platform (US) - Machine Learning","old_status":"under_maintenance","new_status":"operational"},{"code":"8kx28hv05djs","name":"Cloudera Data Platform (US) - 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All admin operations, including access to the Cloudera Management Console, auto-scaling, upgrades, backups and recovery operations will not be accessible during this time. \n\nWe understand the inconvenience this may cause and apologize for any disruption to your workflows. The upgrade includes critical security patches, performance improvements, and necessary updates to support upcoming features. \n\nWe appreciate your understanding and patience as we work to enhance the stability and functionality of our services. Thank you for your continued support.\n\nPlease refer to https://my.cloudera.com/knowledge/Cloudera-Customer-Advisory-2025-855-Planned-downtime-for?id=408801\n\nMaintenance Start Date/Time:  June 21, 2025, 1500 UTC\nMaintenance End Date/Time: June 21, 2025, 1630 UTC","created_at":"2025-05-29T13:37:17.416Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-05-29T13:37:17.416Z","display_at":"2025-05-29T13:37:17.416Z","deliver_notifications":false,"tweet_id":null,"id":"8sq9xp8y7893","incident_id":"7dg8574b0hxl","custom_tweet":null,"affected_components":[{"code":"ktm70c3mjqc6","name":"Cloudera Data Platform (US) - CDP Management Console","old_status":"operational","new_status":"operational"},{"code":"bl1fzkxyk886","name":"Cloudera Data Platform (US) - Cloudera Observability","old_status":"operational","new_status":"operational"},{"code":"z5v6xq4p7jzx","name":"Cloudera Data Platform (US) - CDP 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}