Resolved -
Our teams have successfully deployed a fix for the issue and confirmed that the issue has been resolved. The data pipelines are now up and running smoothly, and we have caught up on the backlogged consumption reporting data.
If you are still experiencing issues or have any questions please raise a support case with us. Alternatively customers may use my.cloudera.com to get the consumption reports.
A root cause analysis (RCA) will be published within seven business days.
Oct 24, 20:13 UTC
Update -
We are continuing to work on a fix for this issue. While the team works on resolving the issue customers may use my.cloudera.com to get the consumption reports.
Oct 22, 18:02 UTC
Identified -
Current Status: The daily consumption report that is available on the CDP Management Console has not been reporting current usage data since Oct 16th.
Our teams have identified the source of the issue and are working on implementing a solution to make the data available. The ETA will be approx. 4-5 days.
While the team works on resolving the issue customers may use my.cloudera.com to get the consumption reports.
Customer Experience: During this window customers may not be able to view data reported after 16th Oct.
Oct 22, 16:42 UTC
Investigating -
Current Status: The daily consumption report that is available on the CDP Management Console has not been reporting current usage data since Oct 16th.
We are currently investigating a potential issue with the dashboard .
Customer Experience: During this window customers may experience issues accessing daily consumption reports.
Oct 22, 16:07 UTC